Testing Policies All products are the result of rigorous research and development and benefit from the expertise of our multi-disciplinary scientists & research staff. Their discoveries are frequently published in leading scientific journals and have resulted in several patents. Garnier uses methodologies recognized by the international scientific community as part of its products' development process which assess their safety and effectiveness. Stages of research, development and evaluation at Garnier: Garnier products benefit from scientific and customer research gathered from several research centers and evaluation centers around the world.
We also conduct independent clinical studies to assess the effectiveness and safety of our products. They can be done under dermatological or ophtalmological control. Consumer studies verify product effectiveness and consumer satisfaction rates before the product is launched. Once products are launched, customer satisfaction surveys are also carried out. These involve interviewing a statistically significant number of people who have bought and used the products for several weeks. This information helps us to monitor levels of satisfaction and we use this type of customer feedback to evaluate and improve our products on an ongoing basis.
